Create, manage, and close teams

Important notes about Team Password

• Once created, the Password cannot be changed in the future.
• There is no way to automatically pass the Password to your team members, so think of a safe way to communicate the Password to your colleagues: email, phone, any messenger, etc.
• The Password is stored locally on your device in a separate storage of each client application, e.g. Outlook, Chrome, etc.
• When you create an encrypted team, you are the only person who knows the Team Password. To get access to templates in the team, all team members will have to enter the Team Password.
• It is impossible to restore or retrieve the Password as it is not stored on the server. So, if you lose the Password, we will not be able to help you. Please make sure to remember it or keep in a safe location.

You can find more information about the protection of your security and privacy on the Privacy, security, and data safety page.

How to encrypt your team

While creating a team, enter and confirm the Team Password:

Don't forget to click the Save button.

How to find Team Password in your account

If you're an admin in an encrypted team and already saved the Team Password in your Outlook or in your browser with the Save Team Password option when creating the team or when accessing its templates, you can find the Team Password in your account:

• In the Shared Email Templates add-in in your desktop Outlook by clicking Edit properties.



• In the Shared Email Templates web app in your browser. Simply click the Edit Properties icon.

If you're an editor in an encrypted team and already saved the Team Password in your Outlook or in your browser with the Save Team Password option when accessing the team templates, you can find the Team Password in your account:

• In the Shared Email Templates add-in in your desktop Outlook. You just need to click Edit Properties.



• In the Shared Email Templates web app in your browser by clicking the Edit Properties icon shown in the screenshot below.

If you have neither admin nor editor permissions, you can't see the Team Password in your account.

How to change Team Password or remove encryption

Once you create a team, enter the Team Password for it, and click the Save button, it becomes impossible to change a Team Password or remove encryption from a team, but we can offer you a rather quick workaround:

1. Create a new folder in My Templates or another team.
2. Go to the Selection Mode and tick all the templates in the encrypted team.
3. Move the templates to the newly created folder.
4. Save the list of all members of the encrypted team, their emails, and permissions.
5. Close the encrypted team.
6. Create a new team, move to it all the templates that you saved before, and add your teammates anew.

Define permissions

While inviting new members, you are to manage permissions for them by ticking the corresponding boxes:

• If you leave both boxes unchecked, a team member will have the Read only status and will be able to use templates and leave a team only. A member won't manage to edit templates, create new ones, etc.
• The checked Editor box lets your colleague edit, create, and delete templates and folders.
• A teammate with the Admin box checked can invite new members and remove them; edit, create, delete templates and folders; edit or close the team.

When you click Send invite, an invitation will be sent to the listed emails. As soon as the invitation is accepted, you'll see the names of your teammates in the Members field. Until that happens, they will be listed in the Invited section:

As soon as your team is created, you can add new templates and use them together with your teammates.

How to invite numerous users and define their permissions

If you have a lot of colleagues to invite to your team, you can save some time by taking advantage of the Import option. Select the team and click Manage:

And then click Invite member:

To import emails and permissions, pick Import:

The add-in will ask you to select a file to import. Please note, this has to be either .txt or .csv file.

You can select to import either emails or emails with permissions.

• If you want to import simply emails, just list them in your file, each on a new line:
  

  When you import the file, emails are added, but the boxes are not checked and you have to select permissions by ticking the boxes:
  

• If you are looking to import permissions as well, add one of the following combinations of numbers to emails in the file:
  • user@outlook.com,0,0
    for a user to have the Read only permissions in a team, which equals to two unchecked boxes.
  • user@outlook.com,1,0
    for a team member to get the Editor permission.
  • user@outlook.com,0,1
    or
    user@outlook.com,1,1
    to give a teammate the Admin permission.
  Note. Please make sure not to add any spaces between emails, commas, and numbers. All info has to be entered without any spaces.

  So, the list in this case will look like this:
  
  And when you select such a file to import, the boxes are checked the way you need:
  

Working with shared templates

In teams, you create and manage templates the same way as you would do this in your private folders. Please find the detailed instructions on the How to create and manage templates page.

However, as templates in teams are shared with other users and they can be able to edit, create, and remove the templates (depending on the permissions), there are some important peculiarities you'd better know before sharing your templates with a team:

• Teams don't keep the history of changes. In case you notice some unwanted or, on the contrary, appropriate changes in your shared templates, it will be impossible to detect who made them and when it happened.
• Saving changes in shared templates, we use the First in, first out (FIFO) method. It means that the changes in a team are saved in order of their occurrence. For example, if you delete a template and in one second your teammates decide to edit it, they won't manage to do this as the template will be already gone.

Edit team name and description

As the creator and administrator of a team, you can edit the team name and description. For this, click the Edit icon:

Make the necessary changes and click Save:

Team properties

To see the properties of your team or create new ones, click the Edit Properties button:

Please go to the How to use team & profile properties page to learn more about properties and how you can use them.

Manage team members

To invite new members, change permissions for the existing ones, or remove members, click Manage:

Edit permissions

To edit permissions for your teammates, simply check or uncheck the boxes near their names:

Note. If you've got more than 10 emails in the Members or Invited sections, the list of emails will be split into pages. To navigate between the pages, click the page number at the bottom:

Tip. To quickly find the required name or email address, start typing it into the Search field:

Export and import team templates

To export and import team templates, please see the Export and import templates guide.